What's New

What is it?

The Creator Role is the latest role-based permission feature for Cylindo users!

Moving forward, there will be three types of user roles within the system with various permission settings:

Why it Matters?

Where the Distributor role, introduced previously, allowed administrators to limit the access of certain users from viewing the asset creation workflows, this new role will be able to access all platform workflows.

This is particularly useful for customers working with:

• Internal Teams: Limit users like marketing teams to focus on content creation and distribution with the Distributor role. Or, allow access to the expanded platform for those who also need access to the asset creation process.

• External Partners: Restrict agencies or integration partners to content creation and usage, preventing access to projects or approval workflows.

How it works?

When inviting new users, Admins can specify the user’s role at the time of invitation:

To update a user's role, follow these steps:

1. The management of user roles is done by your organization’s Admin.

2. Click the ‘Settings’ button at the top right of your screen.

3. Maneuver from the ‘Settings’ tab to the ‘Users’ tab.

4. Admins can manage existing roles from the user settings.

   • Find the user you wish to update and select the ‘…’ next to their name.

   • Choose ‘Edit user’ and a modal will appear with the new dropdown setting.

   • Select either "Admin", "Distributor", or "Creator"

     

For more, check out the Learning Center here.

What is it?

The Distributor Role is the first role-based permission feature for Cylindo users, allowing you to limit access to asset creation workflows.

Why it Matters?

Managing user permissions is critical for streamlining workflows and maintaining control over asset management. The Distributor Role helps restrict specific users from accessing asset creation workflows.

This is particularly useful for customers working with:

• Internal Teams: Limit roles like marketing teams to focus on content creation and distribution.

• External Partners: Restrict agencies or integration partners to content creation and usage, preventing access to projects or approval workflows.

How it Works?

1. The management of user roles is done by your organization’s Admin.

   • Note: All current users remain Admins by default on release to ensure no disruption to current workflows.

2. Click the ‘Settings’ button at the top right of your screen.

3. Maneuver from the ‘Settings’ tab to the ‘Users’ tab.

4. Admins can manage existing roles from the user settings.

   • Find the user you wish to update and select the ‘…’ next to their name.

   • Choose ‘Edit user’ and a modal will appear with the new dropdown setting.

   • Switch the user from ‘Admin’ to ‘Distributor’ and save your changes.

   

5. When inviting new users, Admins can now specify the user’s role as Distributor at the time of invitation.

   

What is it?

The new Analytics page provides a dedicated place to access detailed insights into how your Cylindo content—like 360 HD and Studio Lifestyle images—is performing. By tracking metrics such as image views, user interactions, and product configurations, this feature helps you measure the impact and effectiveness of your visual content.

Why it Matters?

Understanding the performance of your content is critical for making informed decisions. With this new feature, you can:

• Boost Engagement: Identify top-performing content and configurations to optimize customer experiences.

• Streamline Strategy: Leverage data to refine your visual content strategy.

• Gain Flexibility: Tailor performance visualizations with adjustable time ranges and data groupings.

These analytics empower you to focus on what resonates most with your audience.

How it Works?

1. Access performance data for content served via the Content API and 360 HD Viewer.

   

2. Use time range filters (7 days to 6 months) to select the date range you would like to analyze. Choose to group the data by month, week, or day for tailored insights.

   

3. See a breakdown of the total number of images served for each product. Scroll to the right on the table to see a daily, weekly, or monthly breakdown of images served for that product.

   

4. Click on links in the data table to explore detailed analytics for individual products.

   

   • Configurations: Track unique combinations of geometries and materials served.

   • Unique Users: See how many distinct IP addresses interacted with your content.

   • Zoomed Images: Monitor the number of high-resolution (2K/4K) images served, both within and outside the viewer context.

   • Top Configurations: Identify the most frequently selected product configurations, including default views.

What is it?

The newly updated Product Overview Page provides enhanced functionality and a more user-friendly interface for managing and editing product data — from streamlined search and filtering to new editing capabilities.

Why it Matters?

Efficient product management is essential for keeping workflows smooth and organized. These updates are aimed at making it easier to manage your products and maintain accuracy across your data to help you save time, increase control, and improve overall usability.

How it Works?

1. Locate the Product list page under ‘Assets’ in the top navigation.

2. Choose between the ‘Products’ or ‘Product Families’ tab.'

   

3. Toggle between grid and list views to suit your preference.'

   1. List view — Key product details like name, code, family, AR (enabled/disabled), version, Product class, and last edited date are displayed.

   2. Grid view — A high level overview including the name, code, and status of the product is displayed.

   

4. Search by product name, code, family, and status (active/disabled).

   

5. Sort results by name, family, or last modified date.

   

6. Select products to export CSVs or update families.

   

What is it?

The Mass Production Readiness feature is a tool designed to help you ensure that all materials required for a product's mass production are finalized and approved. It provides clear visibility into material dependencies, making it easier to prepare project items for large-scale manufacturing.

Why it Matters

Mass production requires precision and preparation. Missing or unapproved materials can delay production schedules and increase costs. With this feature, you can:

• Streamline production workflows by identifying material gaps early.

• Ensure accuracy by categorizing and managing dependencies effectively.

• Save time and resources by addressing issues before they impact mass production timelines.

How it Works

1. Check the Status:

   • Look for the ‘mass production readiness’ column on project items in the Production state.

     

   • Indicators will display:

     • Green Check: All materials are approved and ready for mass production.

     • Yellow Warning: Some materials still require approval.

2. Hover for Details:

   • Hover over or click the icon to view a breakdown of missing materials:

     • Standard Materials: Used in features (e.g., fabric in an upholstery feature).

     • Static Materials: Applied to the model's mesh but not linked to features (e.g., The leg protector material in a cabinet).

       

3. Finalize Materials:

   • Click "Show Remaining Materials" to see a dialog box with details about the pending materials.

   • Click each material within the dialog box to be taken to the material review page for approval.

   • Resolve each to mark the asset as ready for mass production.

     

4. Confirmation:

   • When all materials are ready, you’ll see a confirmation message, signaling that the item is production-ready.

     

We strive to improve our portal and tooling continuously to enable you to create stunning visuals, organize your assets, and make distribution as seamless as possible.

To ensure that we build / improve the right things, we need your feedback.

If you have any comments or suggestions about our portal overall or specific parts of it e.g. Studio or Dimension shots, you can now submit feedback from within the portal.

To do so, simply select ‘submit feedback’ from the help menu.

Thanks in advance! 🙏

What is it?

You can now add a watermark to all of your content to make sure your brand name is on all of your images, e.g. if you want to distribute them to partners.

Why does it matter?

Watermarks helps you protect your images from misuse and gives more visibility to your brand.

How does it work?

1. Navigate to your company settings page from the top bar navigation

2. Scroll down to the branding section

3. Upload a watermark image (PNG)

   • The watermark should have a transparent background

   • Max size: 1024×1024 pixels

   • The watermark should ideally be tested before uploading in order to ensure that it looks as intended.

4. Select the position where you want the watermark to appear on your images

5. Turn watermarks on/off using the toggle button in the right top corner

☝️ Note: When you turn on watermarks, they will appear on all of your content.

What is it?

We’ve added a new feature that lets you customize the zoom levels when you use the zoom buttons or double-click in a Viewer. You can set both relative (percentage) and absolute (fixed number) zoom values in ascending order.

Why does it matter?

This update gives you more control over how you view content. Whether you need finer zoom steps for detailed work or higher zoom levels for a closer look, you can now tailor the viewer to your needs. Plus, using absolute zoom values ensures a consistent zoom experience across all devices.

How does it work?

Set the custom zoom level when you implement the Viewer on your site via the viewer settings.

See the integration docs for more detailed instructions.