Introduction
The External Media feature in Cylindo allows you to upload your own visual content and seamlessly integrate it with Cylindo-generated assets within your viewer instances. This new capability enables you to centralize all your product-related visuals on one platform, streamlining your content management and distribution process.
Feature Overview
With the External Media feature, you can upload external images and manage them directly alongside Cylindo content. This helps maintain consistency across your product visuals, ensuring that your Product Detail Pages (PDPs) provide a cohesive, high-quality experience for your customers.
Step-by-Step Guide to Using External Media
- Access the Media Tab
Navigate to the products page and select a product. You'll find a new 'Media' section displaying all associated images for that product. Select the “External Media” tab within the ‘Media’ section. - Upload Your External Media
Click the upload button or drag/drop images to add your external media to the product’s visual library. Supported formats include static images such as JPG and PNG. - Select Media for Distribution
To mark specific images for distribution, click the ‘star’ icon next to the images you wish to publish. Only starred images will be available for distribution through the Content API. To bulk mark or unmark images for distribution use the checkboxes together with the button in the top-right corner.
Note: all new uploads are marked for distribution by default. - Add External Media to Viewer Groups
When configuring a viewer group in Curator, you can now select external media as a content type, alongside Cylindo-generated visuals. This allows you to combine both content types in your product displays seamlessly.
Supported Content Types
At launch, the External Media feature supports only static images. Dynamic content such as 3D models or videos is not yet supported. Stay tuned for future updates!
Viewer limitations
Currently zoom is not available for external media.
Best Practices for External Media
- Ensure all external media follows your brand guidelines for visual consistency.
- Regularly update and manage external content to keep your product displays fresh and relevant.
FAQs
Q: Can I upload videos or 3D models using the External Media feature?
A: Currently, only static images are supported. We may expand this functionality in the future.
Q: How do I know which images are published to the API?
A: Only images you’ve marked for distribution will be pushed to the API and will be available in Curator.
Q: Will this feature replace my existing DAM system?
A: The External Media feature offers some content management functionalities, but it does not fully replace a Digital Asset Management (DAM) system. For more complex needs, an additional DAM solution might be required.
Need Help?
If you need assistance with the External Media feature or have further questions, reach out to our support team or explore our additional resources in the Learning Center.